I was working with one of our patients the other day delivering her new Phonak Audeo Yes IX’s. She really did not think she needed “hearing aids”, after answering a few questions about her hearing loss we proceeded.

What is cool is that when we put the new hearing instruments on she says “what is that noise that sounds like a fountain or water running”. I explained to her that she is hearing the rain outside, she couldn’t believe that she was not hearing the rain before. She really could not believe the difference, it was really cool to be able to share this moment with her and her husband.

Her husband proceeded to turn the T.V. on to the volume she likes to listen to it every night. When he turned it on she yelled to him that was way to loud. She couldn’t believe that she would have ever had the T.V. that loud. What an eye opener!

Also what is neat is that here is a woman that thinks she might not even need them, to saying “I am keeping them in all day”. I never realized what I have been missing came next this is my favorite line from all the new users.

Gotta love this job!